Privacy Policy
Last Updated: October 20, 2026
At Liti Holographics, Inc. ("we," "us," or "our"), operating via litiholo.com (the "Site"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our 3D Hologram Printers, film, or accessories, or subscribe to our newsletter.
By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not access or use the Site.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our Site.
- Personal Identifiable Information (PII): When you make a purchase or register an account, Magento 2 processes your name, shipping address, billing address, email address, and phone number. When you sign up for our free resources or newsletter via AWeber, we collect your name and email address.
- Payment Transaction Data: When you check out, your payment data is collected and processed securely by our third-party payment gateway, Authorize.net. We do not store or retain raw credit card numbers or CVV codes directly on our Nexcess hosting servers. Authorize.net tokenizes and processes this data in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
- Automated Device Tracking (Cookies & Analytics): We use Google Analytics 4 (GA4) to collect non-identifying data about your visit. This includes your anonymized IP address, browser type, device specifications, operating system, pages viewed, time spent on the site, and the referral URLs that brought you to our Site.
2. How We Use Your Information
We use the information we collect to fulfill your orders, communicate with you, and improve our services. Specifically, we use your data to:
- Process, fulfill, and ship worldwide orders placed through our Magento 2 shopping cart.
- Authorize and complete financial transactions securely via Authorize.net.
- Manage your customer account and provide technical support for your hologram kits or printers.
- Send automated email newsletters and promotional material via AWeber (only if you have explicitly opted in).
- Analyze traffic patterns and user behavior via GA4 to optimize web design, user experience, and product performance.
- Prevent fraudulent transactions and secure our Nexcess hosting environment.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share information with trusted service providers essential to conducting our business operations:
- E-Commerce & Infrastructure: Our backend ecosystem relies on Magento 2 and Nexcess hosting infrastructure.
- Payment Processing: Your billing details and credit card information are securely transmitted to Authorize.net to execute payments.
- Email Marketing: Your name and email address are securely processed by AWeber to fulfill newsletter subscriptions.
- Analytics Providers: Google Analytics 4 collects standard internet log information to evaluate site usage.
- Shipping Carriers: Your name, address, and telephone number are shared with shipping couriers (e.g., USPS, UPS, FedEx, or international postal networks) to fulfill domestic and worldwide deliveries.
- Legal Obligations: We may disclose your information if required to do so by law, court order, or government regulation.
4. Cookies and GA4 Tracking
Our Site uses cookies to maintain shopping cart data, optimize performance, and understand how users interact with our content. Google Analytics 4 utilizes cookies to track user interactions.
Depending on your geographic location, GA4 tracking may be adjusted based on your explicit cookie consent selections. You can manage or disable cookies directly within your internet browser settings. Please note that disabling cookies may cause certain features of the Magento 2 shopping cart to stop functioning correctly.
5. Your Rights and Choices
Depending on where you live (including California, Virginia, the European Union, and international territories), you may hold specific consumer rights regarding your personal information:
- Right to Access / Portability: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can update or change your account profile data at any time by logging into your customer dashboard.
- Right to Erasure (Deletion): You may request that we delete your customer history or personal information from our databases.
- Email Opt-Out: You can unsubscribe from our marketing emails at any time by clicking the "Unsubscribe" link located at the bottom of any AWeber email.
To exercise any of these privacy rights, please contact us at help@litiholo.com.
6. Data Security and Retention
We implement a variety of industry-standard security measures to maintain the safety of your personal information. All checkout pages are encrypted via Secure Socket Layer (SSL) technology. We retain your personal data only as long as necessary to fulfill orders, maintain tax/accounting records, compliance, or satisfy marketing requests you have initiated.
7. Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy, please contact us at:
Liti Holographics, Inc.
1100 Exploration Way
Hampton, VA 23666
USA
Email: help@litiholo.com
Phone: 757-873-6460